Privacy Policy

Effective Date: February 22, 2026
Last Updated: Feb 22, 2026
Axel Technologies Inc. ("Axel," "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.axelai.io, use our software platforms, AI systems, applications, APIs, or related services (collectively, the "Services").
By using our Services, you agree to the practices described in this Privacy Policy.

1. About Axel Technologies Inc.

Axel Technologies Inc. is a Delaware corporation that develops AI-powered software solutions designed to help retailers, brands, and commerce organizations identify revenue opportunities, optimize operations, and accelerate growth.
Our Services include conversational AI tools, analytics platforms, proposal generation systems, dashboards, and related automation technologies.

2. Information We Collect

We collect information in the following categories: A. Information You Provide Directly — Name, email address, company name, job title, phone number, account credentials, payment information (if applicable), communications with us, information entered into our AI tools or dashboards. B. Business Data Submitted to the Platform — Our customers may upload or connect business data, including advertising performance data, sales data, product catalog information, campaign performance metrics, operational metrics. This data may include limited personal information depending on the customer's configuration. C. Automatically Collected Information — When you use our Services, we may collect IP address, browser type and version, device identifiers, usage data, log files, interaction history with AI systems, cookies and similar technologies. D. AI Interaction Data — If you use conversational AI features, we may collect prompts submitted, generated responses, interaction timestamps, system usage analytics. We use this data to improve system accuracy, safety, and performance.

3. How We Use Information

We use collected information to: provide, operate, and maintain our Services; authenticate users; improve AI models and system performance; generate analytics and business insights; respond to customer inquiries; provide technical support; detect and prevent fraud or misuse; comply with legal obligations; improve user experience; develop new products and features. We do not sell personal information.

4. AI Model Training & Data Usage

Axel may use anonymized, aggregated, or de-identified data to: improve platform functionality; enhance AI performance; develop new features. We do not use identifiable customer data for general model training without contractual permission. Enterprise customer agreements may override this section if specific data processing terms are negotiated.

5. Legal Bases for Processing (If Applicable Under GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing include: contractual necessity; legitimate business interests; consent (where applicable); compliance with legal obligations.

6. Data Sharing and Disclosure

We may share information with: A. Service Providers — Cloud hosting providers, analytics providers, AI infrastructure providers, payment processors, security monitoring providers. These providers are contractually obligated to protect your information. B. Legal Requirements — We may disclose information to comply with law or legal process, to enforce our agreements, to protect rights, property, or safety. C. Corporate Transactions — If Axel undergoes a merger, acquisition, financing, or asset sale, data may be transferred as part of that transaction.

7. Data Retention

We retain information: for as long as necessary to provide Services; as required by contract; as required by law; for legitimate business purposes. Enterprise customers may request data deletion per contract terms.

8. Security

We implement reasonable technical and organizational safeguards including: encryption in transit; access controls; secure cloud infrastructure; role-based access permissions; monitoring and logging. No system is 100% secure, but we take industry-standard precautions to protect your data.

9. Your Rights

Depending on your jurisdiction, you may have rights to: access your personal data; correct inaccuracies; delete your data; restrict processing; object to processing; data portability. To exercise these rights, contact: privacy@axelai.io

10. Cookies and Tracking Technologies

We use cookies and similar technologies to: maintain sessions; improve performance; analyze traffic; enhance user experience. You can adjust cookie preferences through your browser settings.

11. International Data Transfers

Data may be processed in the United States and other countries where our service providers operate. Where required, we implement safeguards such as: Standard Contractual Clauses; Data Processing Agreements.

12. Children's Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

Axel Technologies Inc., 2608 NW 92nd St, Seattle, WA 98117. Email: privacy@axelai.io. Website: www.axelai.io

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